Privacy Policy

Version number: 2.0
Latest update:
Oktober 19, 2020

We will NEVER sell your personal data to anyone.

Within the framework of the applicable provisions on data protection law (GDPR), we ensure the confidentiality of your data. The protection and legally compliant collection, processing and use of your data is very important to us.

To make sure you feel safe when visiting our website and the use of our services, this is to inform you about our policies on data collection, processing and use.

Personal Data

Your transmitted personal details (through the submission of the online form, by phone or email) will be collected, saved and processed in accordance with the most recent legislation on data protection.

Any contact form submission or email to [email protected] can only be managed by collecting, saving and processing your personal data. This is solely for the purpose of the organisation and realization of the services promoted on the website. Your data will only be passed on to third parties who are directly involved in the execution of the respective services and if the organisational process makes it necessary (e.g. wordpress plugins, analytic tools).

Deletion of data

After the expiration of two years, data will be deleted if they are no longer needed to fulfill the purpose of use (for example, to fulfill our service to you). We are happy to let you know which personal data we have stored. The information request will be handled free of charge, is processed by us immediately and is usually done by email. In order to receive detailed information, please inform us as far as possible of the type of personal data requested. To be sure that the requesting person is also the person whom he claims to be, we need a proof of identity.

Data transmission to third countries

The processing of personal data is subject to technical and organizational security measures, in particular encrypted transmission via HTTPS. Data is thus protected against manipulation and access by unauthorized persons. These security measures comply with the current state of information technology and are regularly renewed or further developed.

Data we collect: Personal information

To process your request, we require personal data. This usually includes your name, your telephone number and your email address. Occasionally recorded and stored will be your business address and any information you provide volunaterly to us with when you are contacting us.

Statistical data, which we collect, for example, when visiting our websites or mobile applications are managed with so called ‘cookies’ (more on this under Cookies).

Measures to ensure the security of data processing
Data transmission security

Your personal data will be transmitted securely to us and our partners that are involved in the operation of the services booked by you. This applies to the online enquiry and booking process, but also in fulfillment. In doing so, we use secure transmission with HTTPS, which protects the internet pages from unauthorized access, modification or dissemination of data.

Use of cookies

Cookies are small files that are stored on your browser when you visit our website and that store certain settings and data for exchange with our system via your browser. Cookies do not harm your device and do not contain viruses.

There are so-called session cookies, which are deleted as soon as you close your browser, and temporary / permanent cookies, which are stored for a longer period of time or indefinitely or until their deletion on your data medium. In addition, Wine Tours may draw on service providers or affiliates who use cookies to help create the Internet offering (so-called third-party cookies).

The storage of cookies helps to design websites and offers according to your needs and interests and makes it easier for you to use our websites, for example by saving certain entries from you in such a way that you do not have to repeat them.

The analysis of cookies by Google Analytics does not allow any conclusions to be drawn as to the name of the user.

You can set your web browser to notify you when cookies are used or placed. You can also disable the acceptance of cookies through your browser. However, this may restrict the use of certain services on our website or even make it impossible.

MailChimp Privacy Policy

We send out newsletters with MailChimp and use features of the MailChimp newsletter service of The Rocket Science Group, LLC, 675 Ponce de Leon Ave. NE, Suite 5000, Atlanta, GA 30308 USA to record newsletter subscriptions.

General information about MailChimp

Rocket Science Group LLC (MailChimp) maintains online platforms that enable our users to stay in touch with their subscribers, primarily via email. They allow users, to upload e-mail addresses, and other subscriber profile information, such as name, physical address, and other demographic information to the MailChimp database. This information is used to send emails and allow the use of certain other MailChimp features for these users. In accordance with the published privacy policy, MailChimp shares some information with third parties to provide and support the services that MailChimp provides to users. MailChimp also shares some information with third party advertisers to better understand users’ needs and interests so that more relevant content and targeted advertising can be provided to these users and other users.

Newsletter Sign up

When you sign up for our newsletter on our website, the data entered will be stored by MailChimp.

Deletion of your data

You can withdraw your consent to receive our newsletter at any time within the received e-mail by clicking on the link at the bottom. If you have unsubscribed by clicking on the unsubscribe link, your data will be deleted at MailChimp.

Newsletter evaluation

When you receive a newsletter via MailChimp, information such as IP address, browser type and e-mail program are stored to give us information about the performance of our newsletter. MailChimp can use the images in the HTML emails called Web Beacons (see for details) to see if the email has arrived, whether it was opened and if links were clicked. All this information is stored on the servers of MailChimp, not on this website.

MailChimp is an active participant in the EU-US Privacy Shield Framework, which regulates the correct and secure transfer of personal data. More information can be found at You can read more about the use of cookies at MailChimp at, for information on privacy at MailChimp (Privacy), please refer to

MailChimp data processing agreement

We have a contract with MailChimp for Data Processing Addendum. This agreement secures your personal information and ensures that MailChimp adheres to applicable privacy policies and does not share your personal information with third parties. More information about this contract can be found at

Privacy Policy for the use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Further information concerning the terms and conditions of use and data privacy can be found at (

Privacy Policy for the use of Hotjar

“We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.”


We occasionally link to partners’ websites and to websites with content relevant to our offerings. By clicking on the links, no personal information is transmitted by . However, you will be leaving the area covered by the Privacy Policy of our website.